Do you make egg or eggless products?
In our bakery both egg and eggless cakes are made. Although there are separate utensils used for both egg and eggless & mixing of the two is avoided.
Which is you best seller/hot selling cake?
All our cakes are standard, but amongst the best sellers chocolate truffle sells the most. In nonchocolate/mild chooclate black forest cake sells well. Amongst fruits fresh fruit cake is a hot selling cake.
Do you make designer cakes?
Yes we make designer cakes extensively. Varying from kid's birthday, 1st birthday, baby shower, wedding cake, anniversary cakes and many more we make it all. Depending on the design the lead time to make a cake may vary from 1 to 4 days.
Which are the less cream cakes?
We try to make all our cakes with optimum cream. Chocolate Truffle is a pure chocolate icing cake with no cream in it. Amongst other less cream cakes in vanilla would be fresh fruit, premium pineapple, nutty fresh fruit, fruit punch. In chocolate cakes other less cream cakes would be dark chocochips, soft truffle, choco almond flakes etc.
Do you deliver only cake? Are flowers, candles, etc delivered along?
Yes apart from cakes we also deliver flowers extensively alongwith the cakes. We've also introduced other items like cup cakes, cake pops, candles etc which are delivered along.
Do you make Photo Cakes?
Yes we do. Today photo cakes are an integral part of any contemporary bakeries product assortment. Size of of a photo cake can vary from half kg onwards to much more. We require about 3 hours of order time in case of photo cakes to be delivered.
What are the trading hours of the Bakery?
The Kitchen opens at 9am and closes at 10PM. Orders are also accepted offline/over the phone during the normal trading hours. Customer are always welcome to come and visit us discuss cakes & designs.
What are the delivery timings?
First delivery slot is at 11AM-12PM and thereon in intervals of 1 hour goes till 9PM-10PM. In addition we do mid night delivery also. Although because of work overload we may increase the delivery interval.
In case delivery required earlier than the first delivery slot?
Store can be contacted in case of earlier delivery, if feasible we'll definitelt do the delivery.
Do you do midnight delivery?
Yes, we do. The mid night delivery slots are from 11PM-12AM and 12AM-1AM
Order for Mid Night Delivery can be last placed till 8PM in the day. There'san additional midnight charge of rs 300 per delivery.
After ordering what is the time required to deliver the cake?
In case of regular/non design cakes we deliver the cake within 3 hours of placing the order.
In case of designer/fondant cakes we may need 24-48 hours to prepare the cake. The time period depends on the detailing required in the cake.
What if the cake is not delivered in the delivery slot mentioned?
We more often than not meet our delivery guidelines. At times because of factors like weather, rain, heavy traffic, or any reason the delivery may get delayed. Our motto is to delivery the cake timely to the customer, if any delay is solely on our account then we'll happily refund the previously paid amount.
Do you have Cash on Delivery?
Yes we accept Cash on Delivery. Only in case of Mid Night orders we do'nt have COD option.
What are the other modes of payment?
We accept payments by credit card, Paytm, Online through site.
In case of issues pertaining to damaged product or delayed delivery who do we contact?
The store can contacted at 9811470805 for any product related issue. Would request such issues to be raised immediately as only then we can reasonably resolve the same and take remedial measures.
Do you do Corporate Orders?
Yes we extensively deliver cakes and other products to offices. Right from a half kg cake to a 40 kg cake we have done it all. In case of cakes upto 10-15 kg the order can be delivered the same day very conveniently. But if the cake has an element of design then a day or two's prior intimation would be welcome.
Do You do Corpotater gifting?
Yes we do. Product assortment can vary from hand made chocolates, cookies, dry cakes, brownies, cup cakes to many more. Allow us to showcase our products.
What is your delivery coverage area?
We delivery extensively across Gurgaon with the exception of few areas. For more details you may refer to the Area of Delivery drop down in the product page or may contact the store in case of any doubt.
How much is the shelf life of the cakes you make?
Icing based cakes should always be kept refrigerated. Ideally be consumed within 4-5 hours of delivery. The storage and cooling in which the cake is kept affects the texture & taste of the cake thereon. Tasty Tweets would'nt be responsible for any deteriortaion in the cake later or next day.
Are you open all days of the week?
Yes we are functional all days of the week.
Would the product be same as shown in the image uploaded?
All images of the product's uploaded are made by our bakery. At times there can be slight variance in the final product depending on the availability of garnishings, props, weather etc. Like during monsoon/high humidity weather fondant characters will take more time to set.
What is the order cancellation/refund policy?
Orders can be cancelled before going in to processing. Specially in case of designer cakes the preparation starts 1-2 days in advance, if any cancellation is there it should be made timely. In case of online payments if order processing has not started then the refund can be made very conveniently.
If the customer not available at the time of delivery at the delivery address?
The cake is a perishable product and should be ideally delivered in a single trip only. On account of unavailability of the customer at the time of delivery then the cake would have to be brought back to the store and can get affected/damaged in retransit because of it's perishable nature. We'll try to redeliver the cake but for the delivery time and texture of the cake (considering it's perishable nature) we absolve ourselves of the responsibility. Delivery would be done in the next available/feasible delivery slot only.